General Manager

MV Transportation; Phoenix (AZ); On-site; USD 80,000 - 100,000; Full time

Job summary

MV Transportation is seeking a Fixed Route General Manager in Phoenix, AZ. The candidate will provide leadership and manage daily operations, ensuring compliance with policies while exceeding client expectations.

This role requires strong management experience, with a focus on customer relations and staff training. Applicants should possess a college degree or equivalent experience and have substantial knowledge in transit operations.

Qualifications

• Must have a minimum of three years’ experience as a manager supervising and running a fixed-cost transit property/operation.
• Expertise in labor/union negotiations and expenses.
• Full understanding of dispatch, scheduling, driver recruitment, safety, DOT, and FTA compliance.

Responsibilities

• Effectively manage customer relations through both direct contact and outreach programs.
• Identify, select, train, and mentor location staff.
• Oversee safety and training programs, ensuring compliance with company and regulatory requirements.

Skills

Management experience

Strong analytical skills

Strong written and verbal communication skills

Multitasking skills

Education

College degree or equivalent business management experience

Tools

MS Office

Job description

Overview

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Responsibilities

MV Transportation isseeking aFixed Route General Manager to support proposed business in Pheonix, AZ. The General Manager will provide leadership and direction to assigned operating location to ensure delivery of annual business plans. He/she will control the daily operation of our transportation contract, in compliance with the policies of the contracting agency and in conformance with company procedures.

Job Responsibilities:

• Effectively manage customer relations through both direct contact and outreach programs.
• Identify, select, train and mentor location staff.
• Effectively and frequently communicate with location staff and support team members.
• Oversee vehicle maintenance plan and ensures fleet availability to meet service requirements.
• Oversee safety and training programs, plans and processes to ensure compliance withcompany, contract and regulatory requirements.
• Maintain client contact routinely to meet or exceed expectations.
• Conduct periodic departmental audits.
• Daily, weekly and monthly review of key operational metrics.
• Ensure that all location financial metrics are managed continuously, exceptions are reported and action plans are developed to ensure the location meets it financial, safety and operational expectations.
• Implement, promote and adhere to company policies and procedures.
• Interact with bridges committee to effectuate positive changes to policies, procedures and programs.
• Participate in location(s) labor and employee relations activities.
• Provide insight and information to support location(s) contract renewals.
• Create and present location(s) annual budget.

Qualifications

Talent Requirements:

• College degree or equivalent business management experience.
• Management experience required.
• Must havea minimum of three years’ experience as a manager supervising and running a fixed-cost transit property/operation.
• Must have labor/union(s) negotiations/expenses expertise.
• Must have a full understanding of dispatch, scheduling, driver recruitment, and safety, DOT, and FTA compliance.
• MS Office, strong analytical skills, strong written and verbal communication skills, and a high degree of multitasking skills.
• Additional duties/responsibilitiesbased upon individual contract requirements.

MV Transportation is committed to a policy of Equal Employment Opportunity and will not discriminate against an applicant or employee on the basis of race, color, religion, creed, national origin or ancestry, sex, physical or mental disability, veteran or military status, genetic information or any other legally recognized protected basis under federal, state or local laws, regulations or ordinances. The information collected by this application is solely to determine suitability for employment, verify identity, and maintain employment statistics on applicants.

Where permissible under applicable state and local law, applicants may be subject to a pre-employment drug test and background check after receiving a conditional offer of employment.