General Manager

MV Transportation; Boise (ID); On-site; USD 120,000 - 180,000; Full time

Job summary

MV Transportation is seeking a General Manager to provide leadership and strategic direction at the assigned operating location, ensuring delivery of annual business plans and compliant operations.

You will drive daily contract operations, safety programs, fleet availability, and client relations while managing budgets and ensuring regulatory compliance. Strong leadership and communication skills are essential to mentor staff and meet performance metrics.

Qualifications

• College degree or equivalent business management experience.
• Management experience required.
• 5+ years of operations management; 7+ years in a transit environment; knowledge of Trapeze scheduling software.
• Labor/union negotiations/expenses expertise.
• Understanding of dispatch, scheduling, driver recruitment, and DOT/FTA compliance.
• MS Office, analytical skills, written and verbal communication, high multitasking ability.

Responsibilities

• Effectively manage customer relations through direct contact and outreach programs.
• Identify, select, train, and mentor location staff.
• Communicate with location staff and support team members.
• Oversee vehicle maintenance plan and fleet availability to meet service requirements.
• Oversee safety and training programs to ensure compliance with policies and regulatory requirements.
• Maintain client contact to meet or exceed expectations.
• Conduct periodic departmental audits.
• Review key operational metrics daily, weekly, and monthly.
• Ensure location financial metrics are managed, with action plans for financial, safety, and operational targets.
• Implement and adhere to company policies and procedures.

Skills

MS Office

Analytical skills

Written communication

Verbal communication

Multi-tasking

Education

College degree or equivalent business management experience

Tools

Trapeze scheduling software

Job description

Overview

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Responsibilities

MV Transportation isseeking aGeneral Managerwhowill provide support, leadership, and direction to the assigned operating location to ensure delivery of annual business plans. He/she will control the daily operation of our transportation contract, in compliance with the policies of the contracting agency and in conformance with company procedures.

Job Responsibilities:

• Effectively manage customer relations through both direct contact and outreach programs.
• Identify, select, train, and mentor location staff.
• Effectively and frequently communicate with location staff and support team members.
• Oversee vehicle maintenance plan and ensure fleet availability to meet service requirements.
• Oversee safety and training programs, plans and processes to ensure compliance withcompany, contract and regulatory requirements.
• Maintain client contact routinely to meet or exceed expectations.
• Conduct periodic departmental audits.
• Daily, weekly and monthly review of key operational metrics.
• Ensure that all location financial metrics are managed continuously, exceptions are reported, and action plans are developed to ensure the location meets its financial, safety, and operational expectations.
• Implement, promote and adhere to company policies and procedures.
• Interact with bridges committee to effectuate positive changes to policies, procedures and programs.
• Participate in location(s) labor and employee relations activities.
• Provide insight and information to support location(s) contract renewals.
• Create and present location(s) annual budget.

Qualifications

Talent Requirements:

• College degree or equivalent business management experience.
• Management experience required.
• Must havea minimum of (5) fiveyears ofcomprehensive experience in operations management and a combination of (7) seven years of management or supervisory experience in a transit environment with knowledge of Trapeze scheduling software.
• Must have labor/union(s) negations/expenses expertise.
• Must have a full understanding of dispatch, scheduling, driver recruitment, and safety DOT and FTA compliance.
• MS Office, strong analytical skills, strong written and verbal communication skills and high degree of multi-tasking skills.
• Additional duties/responsibilitiesbased upon individual contract requirements.

MV Transportation is committed to a policy of Equal Employment Opportunity and will not discriminate against an applicant or employee on the basis of race, color, religion, creed, national origin or ancestry, sex, physical or mental disability, veteran or military status, genetic information or any other legally recognized protected basis under federal, state or local laws, regulations or ordinances. The information collected by this application is solely to determine suitability for employment, verify identity and maintain employment statistics on applicants.

Where permissible under applicable state and local law, applicants may be subject to a pre-employment drug test and background check after receiving a conditional offer of employment.

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