General Manager

MV Transportation; West Chatsworth (CA); On-site; USD 110,000 - 130,000; Full time

Job summary

MV Transportation in Chatsworth, CA is seeking a General Manager to lead the assigned operating location, directing daily operations to meet contract requirements and annual business plans.

This leadership role requires extensive operations management in a transit environment, overseeing maintenance, safety, labor relations, budgeting, and performance metrics to ensure service excellence. Strong communication, vendor coordination and regulatory compliance are essential.

Qualifications

• Bachelor degree or equivalent business management experience.
• Experience managing operations and transit environments; 5+ years in ops management and 7+ years in leadership.
• Proficiency with Trapeze scheduling software; knowledge of dispatch, scheduling, driver recruitment, and DOT/FTA compliance.

Responsibilities

• Manage customer relations and outreach programs.
• Identify, select, train and mentor location staff.
• Communicate with location staff and support teams.
• Oversee vehicle maintenance and fleet availability.
• Oversee safety and training programs to ensure compliance with company, contract and regulatory requirements.
• Maintain client contact to meet or exceed expectations.
• Conduct periodic departmental audits.
• Review key operational metrics daily, weekly and monthly.
• Manage location financial metrics and develop action plans to meet financial, safety and operational goals.
• Implement, promote and adhere to company policies and procedures.
• Participate in location labor and employee relations activities.
• Provide insights to support contract renewals.
• Create and present location annual budget.

Skills

Analytical skills

Written communication

Verbal communication

Multi-tasking

MS Office

Education

College degree or equivalent business management experience

Tools

Trapeze scheduling software

Job description

General Manager

Job Locations

US-CA-Chatsworth

Position Type

Regular Full-Time

Overview

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Responsibilities

MV Transportation is seeking a General Manager who will provide support, leadership and direction to assigned operating location to ensure delivery of annual business plans. He/she will control the daily operation of our transportation contract, in compliance with the policies of the contracting agency and in conformance with company procedures.

Job Responsibilities:

• Effectively manage customer relations through both direct contact and outreach programs.
• Identify, select, train and mentor location staff.
• Effectively and frequently communicate with location staff and support team members.
• Oversee vehicle maintenance plan and ensures fleet availability to meet service requirements.
• Oversee safety and training programs, plans and processes to ensure compliance withcompany, contract and regulatory requirements.
• Maintain client contact routinely to meet or exceed expectations.
• Conduct periodic departmental audits.
• Daily, weekly and monthly review of key operational metrics.
• Ensure that all location financial metrics are managed continuously, exceptions are reported and action plans are developed to ensure the location meets it financial, safety and operational expectations.
• Implement, promote and adhere to company policies and procedures.
• Participate in location(s) labor and employee relations activities.
• Provide insight and information to support location(s) contract renewals.
• Create and present location(s) annual budget.

Qualifications

Talent Requirements:

• College degree or equivalent business management experience.
• Management experience required.
• Must have a minimum of (5) five years of comprehensive experience in operations management and a combination of (7) seven years of management or supervisory experience in a transit environment with knowledge of Trapeze scheduling software.
• Must have labor/union(s) negations/expenses expertise.
• Must have a full understanding of dispatch, scheduling, driver recruitment, and safety DOT and FTA compliance.
• MS Office, strong analytical skills, strong written and verbal communication skills and high degree of multi-tasking skills.
• Additional duties/responsibilities based upon individual contract requirements.

Starting salary range: $110,000 - $130,000

MV Transportation is committed to a policy of Equal Employment Opportunity and will not discriminate against an applicant or employee on the basis of race, color, religion, creed, national origin or ancestry, sex, physical or mental disability, veteran or military status, genetic information or any other legally recognized protected basis under federal, state or local laws, regulations or ordinances. The information collected by this application is solely to determine suitability for employment, verify identity and maintain employment statistics on applicants.

Where permissible under applicable state and local law, applicants may be subject to a pre-employment drug test and background check after receiving a conditional offer of employment.