Gateway Clearance Supervisor: Customs Compliance

DHL Express; Erlanger (KY); On-site; USD 65,000 - 85,000; Full time

Benefits offered by this job

Competitive Pay

Bonus/Incentive Programs

401K with match

Medical, Dental, Vision

Tuition Reimbursement

Paid Time Off

Employee Discount Program

Training Opportunities

Job summary

DHL Express in Kentucky seeks a Gateway Clearance Supervisor to oversee customs clearance, tariff validation, and documentation for shipments exported and imported through DHL facilities. The role ensures compliance with applicable regulations and drives on-time performance and cost efficiency.

The supervisor will manage a team of about 30, hire and coach staff, implement policies, and monitor KPIs to deliver reliable service and secure operations, including SIDA badge eligibility requirements.

Qualifications

• BS/BA in a related field or equivalent
• 3-5 years of experience in a supervisory role
• Proven knowledge of federal and foreign shipping regulations
• Certification in relevant area may be required
• Ability to obtain SIDA badge

Responsibilities

• Manage customs clearance activities in a fast-paced environment
• Ensure compliance with federal and foreign shipping regulations
• Establish and enforce policies, procedures, and service standards
• Administer staff performance and development
• Meet KPIs for assigned product line
• Coordinate hiring, coaching, and training for ~30 staff

Skills

Supervisory experience

Regulatory compliance

Quality improvements

Cost control

SIDA badge eligibility

Education

BS/BA

Job description

DHL Express in Kentucky seeks a Gateway Clearance Supervisor to oversee customs clearance, tariff validation, and documentation for shipments exported and imported through DHL facilities. The role ensures compliance with applicable regulations and drives on-time performance and cost efficiency.

The supervisor will manage a team of about 30, hire and coach staff, implement policies, and monitor KPIs to deliver reliable service and secure operations, including SIDA badge eligibility requirements.