Gateway Clearance Lead - Trade Compliance & Ops Coach

DHL Express; Erlanger (KY); On-site; USD 55,000 - 85,000; Full time

Benefits offered by this job

Competitive Pay

Bonus/Incentive Programs

401K with company match

Medical, Dental, Vision

Tuition Reimbursement

Generous Paid Time Off

Paid Leave

Employee Discount Program

Employee Assistance & Work Life Progrm

Outstanding training opportunities

Job summary

DHL Express is seeking a Gateway Clearance Supervisor to verify tariffs, price conversions, weight and volume of merchandise for export/import. You will review invoices, bills of lading and shipping statements to ensure compliance with regulations at DHL facilities.

You will lead a team of about 30, coaching and developing staff while ensuring policies are followed and KPIs are met. This role requires securing a SIDA badge and passing background checks as part of access to airport areas.

Qualifications

• BS/BA degree required; 3-5 years’ related experience including supervisory experience.
• Professional certification may be required in some areas.
• Experience in customs clearance and regulatory compliance is preferred.

Responsibilities

• Manage customs clearance activities in gateway environment efficiently and cost-effectively.
• Ensure compliance with federal and foreign regulations for shipments.
• Establish, monitor, revise policies, procedures and service standards for clearance operations.
• Ensure policies and procedures are consistently administered.
• Meet KPIs for the product line.
• Supervise a staff of ~30; coach, train and develop subordinate staff.
• Assign work, set deadlines, and manage performance per policies.

Skills

Staff supervision

Policy development

Regulatory compliance

Budgeting

Quality improvement

Training & coaching

SIDA badge eligibility

Education

BS/BA degree

Job description

DHL Express is seeking a Gateway Clearance Supervisor to verify tariffs, price conversions, weight and volume of merchandise for export/import. You will review invoices, bills of lading and shipping statements to ensure compliance with regulations at DHL facilities.

You will lead a team of about 30, coaching and developing staff while ensuring policies are followed and KPIs are met. This role requires securing a SIDA badge and passing background checks as part of access to airport areas.