Gateway Customs Clearance Lead

Deutsche Post; Houston (TX); On-site; USD 55,000 - 75,000; Full time

Benefits offered by this job

Competitive pay

Bonus programs

401K with company match

Medical, dental, vision

Tuition reimbursement

Paid time off

Employee discounts

Job summary

Deutsche Post DHL Group in Houston seeks a Gateway Clearance Supervisor to verify tariffs, weight, and volume for shipments, and to ensure compliance with customs regulations. This role requires overseeing documentation such as invoices and bills of lading, coordinating with customs officials as needed.

You will lead a team of about 30, hire and coach staff, and drive KPI performance while establishing clear policies and procedures across the gateway operations.

Qualifications

• BS/BA and 3-5 years’ experience in related field, including at least one year of supervisory experience.
• Professional certification required in some areas.
• Understanding of quality and productivity improvements, budgeting and cost control.
• Supervisory approaches for work direction, motivation and discipline.
• Knowledge of safety and regulatory compliance in logistics operations.

Responsibilities

• Manage and coordinate customs clearance activities in the customs house brokerage or gateway environment in an efficient and cost-effective manner.
• Ensure compliance with federal and foreign regulations governing the shipment, receipt, and documentation of imported/exported products being shipped through all DHL facilities.
• Establish, monitor, and revise policies, procedures and service standards for customs clearance operations.
• Ensure all policies and procedures are consistently administered.
• Responsible for meeting key performance indicators targets for a given product.
• Supervise a staff of approximately 30 with two direct reports. Hire, coach, training, and develop subordinate staff.
• Assigns work, sets completion dates, reviews work, and manages performance in accordance with organizational policies.

Skills

Staff supervision

Quality & productivity improvements

Training & coaching

Budgeting & cost control

Supervisory action & discipline

Education

BS/BA

Professional certification

Job description

Deutsche Post DHL Group in Houston seeks a Gateway Clearance Supervisor to verify tariffs, weight, and volume for shipments, and to ensure compliance with customs regulations. This role requires overseeing documentation such as invoices and bills of lading, coordinating with customs officials as needed.

You will lead a team of about 30, hire and coach staff, and drive KPI performance while establishing clear policies and procedures across the gateway operations.