Gate Security Specialist

Carvana; Jurupa Valley (CA); On-site; USD 28,000 - 34,000; Full time

Benefits offered by this job

Medical benefits

Dental benefits

Vision benefits

401(k) with company match

Vehicle discounts

Job summary

Carvana is seeking a dedicated Safe & Secure team member in Jurupa Valley, CA to keep our gates open, safe, and moving. You’ll monitor live cameras, conduct safety checks, and respond quickly to incidents while representing Carvana at the gate.

This boots-on-the-ground role requires alertness in all weather, ability to walk long distances, and a commitment to a safety-first culture. Prior customer service experience and comfort with RFID or CCTV tech are a plus.

Qualifications

• 1–2 years in a customer service environment
• A track record of solid decision-making in a complex, fast-moving environment
• Ability to build strong working relationships and connect with people quickly
• Ability to organize, plan, and execute multiple tasks at once in a fast-paced setting
• Ability to handle conflict in a positive, productive way

Responsibilities

• Lead with a service-first mindset in every interaction.
• Live the Carvana values — and make sure they're felt by everyone you work with.
• Be the face of Carvana at the gate for associates, vendors, and visitors.
• Use our Unified Security Platform to monitor live cameras, review footage, and investigate intrusion alerts so nothing on site catches us off guard.
• When things get hot, keep it cool. De-escalate, win with partners, and remember — we’re all in this together.
• Run point at the gate using the Safe & Secure App (SAS App) and RFID tech, enforcing ingress/egress procedures every single time.
• Manage and document vehicle movement through the Inspection Center entrance and exit gates.
• Show up when the team needs you. You'll be trained and certified in first aid, CPR, and AED — and we expect you to use it when the moment calls for it.

Skills

Customer service

Decision-making

Relationship building

Organization & multitasking

Conflict resolution

Tools

CCTV

RFID

Card access systems

Job description

Carvana is seeking a dedicated Safe & Secure team member in Jurupa Valley, CA to keep our gates open, safe, and moving. You’ll monitor live cameras, conduct safety checks, and respond quickly to incidents while representing Carvana at the gate.

This boots-on-the-ground role requires alertness in all weather, ability to walk long distances, and a commitment to a safety-first culture. Prior customer service experience and comfort with RFID or CCTV tech are a plus.