Gastroenterology Patient Services Coordinator (Part-Time, Onsite)

Akron Children's; Akron (OH); On-site; USD 21,000 - 26,000; Part time

Job summary

Akron Children's is seeking a Patient Service Representative for a part-time, onsite role. The position involves welcoming patients and families, handling visit preparation and co-pay collection, and scheduling visits and tests to ensure smooth clinic operations.

You will support front desk activities, process payments, maintain inventory, and uphold HIPAA standards while delivering excellent customer service in a busy pediatric setting.

Qualifications

• High school diploma or equivalent required.
• Healthcare experience preferred.
• General office experience preferred.
• Knowledge of medical terminology preferred.
• Excellent interpersonal communication skills.
• Ability to perform basic math for processing co-pays.
• Experience with Microsoft Office required.

Responsibilities

• Greet patients and families and respond to questions promptly.
• Handle visit preparation and co-pay collection at the front desk.
• Schedule patient visits and diagnostic tests.
• Manage third-party payors and co-pays.
• Maintain front desk inventory and communicate needs.
• Ensure HIPAA compliance and office cleanliness.
• Support cross-coverage and administrative duties.

Skills

Interpersonal communication

Organizational skills

Schedule management

HIPAA compliance

Math skills

Education

High school diploma or equivalent

Tools

MS Office

Scheduling system

Job description

Akron Children's is seeking a Patient Service Representative for a part-time, onsite role. The position involves welcoming patients and families, handling visit preparation and co-pay collection, and scheduling visits and tests to ensure smooth clinic operations.

You will support front desk activities, process payments, maintain inventory, and uphold HIPAA standards while delivering excellent customer service in a busy pediatric setting.