Gastroenterology Medical Secretary: Patient-Focused Admin

Beth Israel Lahey Health; Beverly (MA); On-site; USD 28,000 - 37,000; Full time

Job summary

Beth Israel Lahey Health Specialty Care, Inc. is seeking a frontline representative for the Primary Care office. The role involves greeting patients, registering visits, scheduling appointments, collecting co-pays and handling basic billing tasks to ensure smooth patient flow.

The position emphasizes excellent customer service, strong PC skills, and clear written and verbal communication to create a positive patient experience.

Qualifications

• Minimum 1 year of experience in a high-volume customer service role.
• High School Degree or GED required.

Responsibilities

• Phone interactions and front-desk duties.
• Registration and scheduling of appointments.
• Co-pay collection and billing activities.
• Appointment confirmation calls and patient reminders.

Skills

Customer service

PC skills

Written communication

Verbal communication

Multitasking

Education

High School Degree or GED

Job description

Beth Israel Lahey Health Specialty Care, Inc. is seeking a frontline representative for the Primary Care office. The role involves greeting patients, registering visits, scheduling appointments, collecting co-pays and handling basic billing tasks to ensure smooth patient flow.

The position emphasizes excellent customer service, strong PC skills, and clear written and verbal communication to create a positive patient experience.