Gastroenterology Admin Assistant II - Patient Care Support

Beth Israel Lahey Health; Boston (MA); On-site; USD 29,000 - 39,000; Full time

Job summary

Beth Israel Lahey Health is seeking an Administrative Support staffer to assist physicians in clinical practice, academic and research settings. The role includes managing scheduling, patient intake, and basic billing tasks to keep workflows running smoothly.

The ideal candidate will have 1–3 years of related experience, strong communication skills, and proficiency with MS Office. Experience in healthcare settings is preferred.

Qualifications

• High School diploma/ GED required; Associate's degree preferred.
• 1-3 years of related administrative experience required.
• Experience with computer systems and MS Office.

Responsibilities

• Screens and routes phone calls; greets visitors and provides information.
• Schedules patient appointments and maintains records.
• Updates demographics, referrals, and billing tickets.
• Handles confidential information and supports physicians.
• Assists with special projects and process improvement.

Skills

Customer service

Written communications

Oral communications

Teamwork

Office software

Attention to detail

Education

High School diploma or GED

Associate's degree preferred

Tools

Microsoft Office

Scheduling systems

Job description

Beth Israel Lahey Health is seeking an Administrative Support staffer to assist physicians in clinical practice, academic and research settings. The role includes managing scheduling, patient intake, and basic billing tasks to keep workflows running smoothly.

The ideal candidate will have 1–3 years of related experience, strong communication skills, and proficiency with MS Office. Experience in healthcare settings is preferred.