Gastroenterology Administrative Specialist — Patient Scheduling

Beth Israel Lahey Health; United States; In loco; USD 29.000 - 39.000; Tempo pieno

Descrizione del lavoro

Beth Israel Deaconess Medical Center, Inc. seeks an Administrative Support Specialist to assist physicians in clinical practice, academic and research activities. You will handle telephone inquiries, greet patients, and manage scheduling and records to ensure smooth operations.

The role emphasizes accurate message taking, patient coordination, and efficient communication with internal teams. Prior healthcare office experience and MS Office proficiency are preferred.

Competenze

• High School diploma or GED required.
• Associate's degree preferred.
• 1–3 years related work experience required.
• Experience with computer systems including MS Office (Outlook, Word, Excel, PowerPoint or Access).

Mansioni

• Answers and screens telephone calls; takes accurate messages or directs calls.
• Greets and directs patients, families, visitors and staff.
• Schedules patient appointments using scheduling tools.
• Updates patient demographic/insurance information and obtains referrals.
• Prepares and maintains patient records for physicians.

Conoscenze

Phone screening

Customer service

Scheduling

Communication

Medical office support

Formazione

High School diploma

Associate's degree preferred

Strumenti

Microsoft Office

Outlook

Word

Excel

PowerPoint

Access

Descrizione del lavoro

Beth Israel Deaconess Medical Center, Inc. seeks an Administrative Support Specialist to assist physicians in clinical practice, academic and research activities. You will handle telephone inquiries, greet patients, and manage scheduling and records to ensure smooth operations.

The role emphasizes accurate message taking, patient coordination, and efficient communication with internal teams. Prior healthcare office experience and MS Office proficiency are preferred.