Ophthalmology Admin Assistant II - Scheduling & Patient Care

Beth Israel Lahey Health; Boston (MA); On-site; USD 29,000 - 39,000; Full time

Job summary

Beth Israel Deaconess Medical Center in Boston, MA is seeking an Administrative Assistant to provide essential support to physicians in clinical, academic, and research settings. You will answer calls, greet patients, schedule appointments, and manage records with discretion and accuracy.

Responsibilities include coordinating referrals, processing co-payments, and assisting with billing-related tasks. Strong communication skills and MS Office proficiency are required in a fast-paced healthcare

Qualifications

• High school diploma or GED required; Associate’s degree preferred.
• 1–3 years related experience.
• Experience with computer systems and MS Office applications (Outlook, Word, Excel, PowerPoint or Access).

Responsibilities

• Answers and screens telephone calls and takes messages or directs to appropriate person.
• Greets and directs patients, families, visitors, and staff.
• Schedules patient appointments and coordinates ancillary visits.
• Maintains patient records and prepares documents for physicians.
• Handles confidential information and follows policies.
• Collects co-payments and processes billing tickets according to protocol.

Skills

Written Communications

Oral Communications

Customer Service

Team Work

Education

High School diploma or GED

Associate’s degree preferred

Tools

Microsoft Office

Job description

Beth Israel Deaconess Medical Center in Boston, MA is seeking an Administrative Assistant to provide essential support to physicians in clinical, academic, and research settings. You will answer calls, greet patients, schedule appointments, and manage records with discretion and accuracy.

Responsibilities include coordinating referrals, processing co-payments, and assisting with billing-related tasks. Strong communication skills and MS Office proficiency are required in a fast-paced healthcare