Gastro Clinic Front Desk Specialist (PRN)

IMS Care Center; Avondale (AZ); On-site; USD 21,000 - 30,000; Part time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

Short-term disability

Long-term disability

Life insurance

Paid time off

401K plan

Job summary

IMS Care Center, a Phoenix-area gastroenterology group, is hiring a Front Office Representative for its Avondale clinic on a PRN basis. The role focuses on phone support, patient check-in/out, scheduling, and basic insurance verification.

You will greet patients, route calls, collect co-pays, and support the office with scheduling and billing procedures. High school diploma and customer service experience required; Athena or scheduling software experience a plus.

Qualifications

• Minimum 1 year of customer service experience.
• Experience with health insurance verification is a plus.
• Proficiency with Microsoft Office and scheduling software.

Responsibilities

• Answer incoming calls and route to the appropriate staff.
• Schedule and manage patient appointments and reminders.
• Check in/out patients and verify demographics and insurance cards.
• Assist with insurance verifications and authorizations as needed.
• Collect co-pays and explain services and billing procedures.

Skills

Customer service

Phone support

Communication skills

Education

High School Diploma or GED

Tools

Athena system

Scheduling software

Microsoft Office

Email applications

Job description

IMS Care Center, a Phoenix-area gastroenterology group, is hiring a Front Office Representative for its Avondale clinic on a PRN basis. The role focuses on phone support, patient check-in/out, scheduling, and basic insurance verification.

You will greet patients, route calls, collect co-pays, and support the office with scheduling and billing procedures. High school diploma and customer service experience required; Athena or scheduling software experience a plus.