Game Day Ticketing Specialist - Event & Guest Services

Kraft Sports and Entertainment, LLC; Foxborough (MA); Presencial; USD 21 000 - 28 000; Tempo parcial

Resumo da oferta

Kraft Sports and Entertainment, LLC is hiring for part-time Event Day Staff to support the Ticket Office at Gillette Stadium. You will assist guests, handle will call, sell tickets at walk-up, and help with mobile ticketing issues while maintaining a high standard of service and accuracy.

This role requires strong interpersonal skills, attention to detail, and the ability to work evenings and weekends in a fast-paced stadium environment.

Responsabilidades

• Assist customers with lost tickets and other customer service related issues
• Sell tickets on Ticketmaster Host and/or Archtics Systems during event walk-up
• Distribute will call and troubleshoot/manage customer expectations when issues arise
• Assist guests with mobile ticketing issues at stadium entrances
• Understand all aspects of Ticket Office policies
• Provide positive, friendly, and timely service to all guests
• Ability to work evenings and weekends
• Year round event opportunities
• Special projects and assignments as business dictates

Descrição da oferta de emprego

Kraft Sports and Entertainment, LLC is hiring for part-time Event Day Staff to support the Ticket Office at Gillette Stadium. You will assist guests, handle will call, sell tickets at walk-up, and help with mobile ticketing issues while maintaining a high standard of service and accuracy.

This role requires strong interpersonal skills, attention to detail, and the ability to work evenings and weekends in a fast-paced stadium environment.