Game Day Ticket Office Associate

The Kraft Group; Foxborough (MA); Presencial; USD 21.000 - 28.000; A tiempo parcial

Descripción de la vacante

The Kraft Group is seeking part-time Ticket Office Event Day Staff in Foxborough, MA to support game day operations. You will handle customer service, ticket sales at walk-up, will call distribution, and mobile ticketing assistance at Gillette Stadium entrances.

Ideal candidates have strong customer service skills, attention to detail, and the ability to work evenings/weekends in a fast-paced environment. Parking, weather readiness, and team collaboration are valued.

Formación

• Strong customer service skills.
• Keen attention to detail.
• Ability to work under pressure in a fast-paced setting.
• Able to take and relay instructions.
• Experience handling and balancing cash.
• Ability to multi-task.

Responsabilidades

• Support and assist the Ticket Office with game day operations.
• Sell tickets at event walk-up using Ticketmaster Host and/or Archtics systems.
• Distribute will call and resolve customer issues.
• Assist guests with mobile ticketing at stadium entrances.
• Understand Ticket Office policies.
• Provide friendly, timely service to all guests.

Conocimientos

Customer service

Attention to detail

Work under pressure

Multi-tasking

Cash handling

Teamwork

Educación

High School Diploma or equivalent

Descripción del empleo

The Kraft Group is seeking part-time Ticket Office Event Day Staff in Foxborough, MA to support game day operations. You will handle customer service, ticket sales at walk-up, will call distribution, and mobile ticketing assistance at Gillette Stadium entrances.

Ideal candidates have strong customer service skills, attention to detail, and the ability to work evenings/weekends in a fast-paced environment. Parking, weather readiness, and team collaboration are valued.