Funeral Services Sales & Admin Coordinator

Everstory Partners; Albemarle (NC); On-site; USD 21,000 - 28,000; Full time

Benefits offered by this job

Medical / Dental / Vision

401k with Company Match

Tuition Reimbursement

Job summary

Everstory Partners in Albemarle, NC seeks an Administrator to support daily operations, answer phones, schedule appointments, and assist location leadership, ensuring a customer‑focused environment with every interaction.

Duties include contract processing, banking tasks, cemetery orders, CRM data entry, records maintenance, HR coordination, accounts payable/receivable, and preparing deeds and certificates. Reliable multi‑tasking and confidentiality are essential.

Qualifications

• Multi-Line phone skills required.
• Typing at least 40 words per minute with data-entry accuracy.
• Basic math and computer skills including word processing and spreadsheets.
• Ability to keep all employee and customer information confidential.
• Excellent customer service and interpersonal skills.
• Proficient organizational and time-management abilities.
• Ability to multitask efficiently and work independently or as part of a team.
• Must possess a valid state driver’s license and access to a personal vehicle.
• High School diploma or equivalent.
• Minimum of one-year experience in administration or customer service.
• This position requires availability to work some holidays, evenings and weekends as needed.

Responsibilities

• Answer phones and schedule appointments to support locations and customers.
• Assist with onboarding responsibilities and coordinate with location leadership.
• Contract processing and quality control before entry.
• Banking duties: cash receipts, deposits, and card transactions.
• Cemetery daily processing of IOAs following company standards.
• Sell at need and pre-need services by meeting with customers.
• Enter and track sales using Everstory CRM.
• Maintain and file customer records and memos.
• Coordinate accounts payable and receivable activities.
• Provide deeds and certificates to Sales Management weekly.

Skills

Phone skills

Typing 40 wpm

Data entry

Confidentiality

Customer service

Organizational skills

Multitasking

Teamwork

Driver's license

Education

High School diploma or equivalent

Tools

Word

Excel

Google Workspace

Job description

Everstory Partners in Albemarle, NC seeks an Administrator to support daily operations, answer phones, schedule appointments, and assist location leadership, ensuring a customer‑focused environment with every interaction.

Duties include contract processing, banking tasks, cemetery orders, CRM data entry, records maintenance, HR coordination, accounts payable/receivable, and preparing deeds and certificates. Reliable multi‑tasking and confidentiality are essential.