Jobs in Albemarle
Remote Bilingual Software Support Tech Spain
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Remote Bilingual Software Support Tech Spain
Job summary
An international technology company is seeking a Software Support Technician to provide high-level customer support for BarTender software. The successful candidate will engage with customers via phone, email, and chat, troubleshoot technical issues, and work collaboratively with various departments. This full-time role offers a salary of €33,000 per year and includes opportunities for professional development in a supportive environment.
Benefits
Qualifications
- Experience in providing customer support remotely.
- Ability to clearly identify and troubleshoot technical issues.
- Eagerness to learn new technical skills.
Responsibilities
- Engage with customers over email, chat, and phone.
- Troubleshoot and resolve technical issues related to software.
- Contribute to Knowledge Base and support articles.
- Collaborate with different teams for product improvement.
Skills
Education
- ...
* The salary benchmark is based on the target salaries of market leaders in their relevant sectors. It is intended to serve as a guide to help Premium Members assess open positions and to help in salary negotiations. The salary benchmark is not provided directly by the company, which could be significantly higher or lower.