Compassionate Cemetery Administrator

Everstory-Partners; Birmingham (AL); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Medical Insurance

Dental Insurance

Vision Insurance

Life Insurance

AD&D Insurance

STD Insurance

401k with Company Match

Tuition Reimbursement

Career Advancement

Job summary

Everstory Partners is seeking an Administrator for the Birmingham location to support daily office operations, customer service, and financial processing. You will handle phones, scheduling, onboarding, and a range of records management tasks with accuracy and discretion.

The role requires strong organizational skills, reliability on a team, and availability for some holidays and weekends. A valid driver’s license and local mobility are preferred; on-site work at the cemetery office.

Qualifications

• Multi-Line phone skills and filing abilities required.

Responsibilities

• Answer phones and schedule appointments for the location teams.
• Assist with onboarding of new team members and support location leadership.
• Contract processing and quality control to ensure validity before entry.
• Handle banking duties: cash receipts, deposits, and card transactions.
• Process IOAs (Interment Orders and Authorizations) and maintain records.
• Maintain customer files and documentation; manage memos, emails, and policies.
• Coordinate onboarding tasks for HR as needed.
• Process accounts payable and accounts receivable for the location.
• Distribute deeds and certificates to Sales Management weekly; log and file accordingly.
• Manage work orders for Memorials and Park Services; participate in daily staff meetings.
• Prepare regular reports including trust, state requirements, and month-end processing.

Skills

Multi-Line phone skills

Filing skills

Typing 40 wpm

Data entry

Basic math

Word processing

Excel

Customer focus

Team focus

Confidentiality

Valid driver's license

Personal vehicle

High School equivalency

1 year admin/CS experience

Holiday/evening/weekend availability

Education

High School equivalency

Tools

Word

Excel

Job description

Everstory Partners is seeking an Administrator for the Birmingham location to support daily office operations, customer service, and financial processing. You will handle phones, scheduling, onboarding, and a range of records management tasks with accuracy and discretion.

The role requires strong organizational skills, reliability on a team, and availability for some holidays and weekends. A valid driver’s license and local mobility are preferred; on-site work at the cemetery office.