FullTime Appointment Setter Office Assistant

Five Star Bath Solutions of Westchester County; City of Yonkers (NY); On-site; USD 42,000 - 54,000; Full time

Benefits offered by this job

Dental insurance

Health insurance

Paid time off

Job summary

Five Star Bath Solutions of Westchester County in Yonkers is seeking a full-time Office Assistant / Appointment Setter to join our local team. This call-focused role centers on outbound calls to warm leads and booking qualified appointments, with in-office support for daily operations.

Ideal candidates are organized, confident on the phone, and comfortable using Excel; you will contribute to sales and operations while maintaining a steady workflow in a fast-paced environment.

Qualifications

• Must have strong phone presence and confident communication.
• Organized and detail-oriented with good time management.
• Experience with appointment setting is a plus.
• Basic to intermediate Excel skills required.

Responsibilities

• Make high-volume outbound calls to warm leads.
• Keep prospects engaged and schedule qualified appointments.
• Follow up strategically to maximize show rates.
• Work fast, think on your feet, and confidently control the call.
• Track calls, notes, and appointments accurately.
• Filing and organizing paperwork.
• Updating and maintaining Excel spreadsheets.
• Assisting with general office tasks.
• Supporting sales and operations team as needed.

Skills

Phone communication

Organization

Excel

Prioritization

Appointment setting

Motivation

Reliability

Job description

Benefits

• Dental insurance
• Health insurance
• Paid time off

About Us

Five Star Bath Solutions is one of the fastest-growing companies in the bathroom renovation industry. As part of the nationally recognized Five Star Bath Solutions brand, we deliver high-quality, affordable bath remodeling solutions built on trust, craftsmanship, and customer satisfaction. We are locally owned and operated, offering the personal feel of a small business with the stability of a national brand.

Job Summary

We're looking for a motivated, fast-paced Full-Time Office Assistant / Appointment Setter to join our team.

This position is call-focused. Your primary responsibility each day will be making outbound calls and booking qualified appointments from warm leads. During downtime between call sessions, you will assist with office administrative tasks to help keep operations running smoothly.

If you're organized, confident on the phone, quick-thinking, and know how to control a conversation, we want to hear from you.

Schedule

• Full-Time
• Tuesday through Saturday
• Primarily daytime and early evening hours
• In-office position

Responsibilities

• Primary Focus - Appointment Setting
  • Make high-volume outbound calls to warm leads
  • Keep prospects engaged and schedule qualified appointments
  • Follow up strategically to maximize show rates
  • Work fast, think on your feet, and confidently control the call
  • Track calls, notes, and appointments accurately
• Secondary Focus - Administrative Support (During Downtime)
  • Filing and organizing paperwork
  • Updating and maintaining Excel spreadsheets
  • Assisting with general office tasks
  • Supporting sales and operations team as needed

Qualifications

• Strong phone presence and confident communication skills
• Organized and detail-oriented
• Basic to intermediate Excel skills
• Ability to prioritize calls first and shift to admin tasks when needed
• Appointment setting experience (home improvement, solar, or similar a plus)
• Competitive, motivated, and performance-driven mindset
• Reliable and punctual

What We Offer

• Industry-Leading Brand: Be part of a nationally recognized remodeling company
• Career Growth Opportunities: Ongoing training and advancement potential
• Supportive Team Environment: Collaborative, goal-oriented workplace
• Consistent Work & Reliable Pay: Steady flow of qualified leads
• Performance Bonuses: Earn additional income when appointments turn into sales
• Pride in Your Work: Help homeowners transform your spaces and improve your homes

If you're ready to bring high energy to the phones and support a growing team.