Call Confirmer

Five Star Bath Solutions of Hill Country; Buda (TX); Hybrid; USD 21,000 - 30,000; Full time

Benefits offered by this job

Bonus based on performance

Dental insurance

Flexible schedule

Health insurance

Paid time off

Vision insurance

Job summary

Five Star Bath Solutions of Hill Country in Texas is seeking a proactive Call Confirmer to help ensure client satisfaction by confirming appointments, managing the calendar, and delivering top-notch support.

This role offers a hybrid schedule with weekday day and evening shifts; you should reside in the Central Texas area and be adept at clear communication, CRM use, and coordinating with sales and operations.

Qualifications

• Clear and effective communicator, both oral and written.
• Experience using CRM systems to track client interactions.
• Strong organizational and time-management abilities.

Responsibilities

• Confirm appointments with clients via phone or email.
• Reach out to prospective customers for design consultation opportunities.
• Maintain accurate records of client interactions in the database.
• Manage the calendar and resolve scheduling issues promptly.
• Collaborate with sales and operations teams to ensure seamless communication.
• Identify opportunities to enhance the client experience and provide process feedback.

Skills

Excellent communication

CRM proficiency

Organization

Time management

Customer service experience

Tools

CRM software

Job description

Benefits:

• Bonus based on performance
• Dental insurance
• Flexible schedule
• Health insurance
• Paid time off
• Vision insurance

What We Offer:

Industry-Leading Brand: Join a nationally recognized company known for delivering high-quality, affordable bath remodeling solutions with a reputation built on trust, craftsmanship, and customer satisfaction.

Career Growth Opportunities: Whether you're in the field or the office, we invest in your professional development with hands-on training, mentorship, and opportunities for advancement.

Supportive Team Environment: Work alongside a team that values collaboration, integrity, and doing the right thing - every time.

Consistent Work & Reliable Pay: We keep our teams busy year-round with a steady flow of qualified leads and jobs - so you can focus on doing great work without worrying about downtime.

Pride in Your Work: Be part of transforming people's homes and lives. Our work makes a real difference, and you'll go home each day knowing you helped someone love their home more.

Hybrid Work Opportunity: You will have the opportunity to work from home some of the time with our flexible scheduling. Must reside in the Central Texas area.

Schedule / Expected Work Hours:

Primarily weekday day and evening shifts; weekend availability flexible schedule required.

Job Summary

Are you a proactive communicator with a passion for building strong client relationships? Do you thrive in a fast-paced environment where your organizational skills shine? If so, Five Star Bath Solutions wants you to be a part of our dynamic team!

At Five Star Bath Solutions, we pride ourselves on delivering exceptional service to our valued clients. As a Call Confirmer, you'll play a crucial role in ensuring client satisfaction by confirming appointments, managing the calendar, and providing top-notch support.

What You’ll Do:

• Confirm appointments with clients via phone calls, emails, or other communication channels.
• Reach out to prospective customers for design consultation opportunities with our sales team.
• Maintain accurate records of client interactions and update client information in our database.
• Manage the calendar and resolve issues promptly and professionally.
• Collaborate with the sales and operations teams to ensure seamless communication and client satisfaction.
• Proactively identify opportunities to enhance the client experience and provide feedback for process improvement.

What We’re Looking For:

• Excellent communication skills, both verbal and written.
• Strong interpersonal skills with the ability to build rapport quickly.
• Self-driven & motivated
• Exceptional organizational and time-management abilities.
• Prior experience in customer service, account management, or a related field is preferred.
• Proficiency in using CRM software and other relevant tools.
• Must reside within reasonable commuting distance to Buda, Texas.

Company Overview

Five Star Bath Solutions is one of the fastest-growing companies in the bathroom renovation space. By connecting ambitious entrepreneurs and hard-working professionals, we’re able to provide affordable transformations and beautiful bath solutions to communities across North America.

Join a fast-paced, supportive team where your voice sets the tone for an exceptional customer journey - and where your growth matters.

This franchise is independently owned and operated by a franchisee. Your application will go directly to the franchisee, and all hiring decisions will be made by the management of this franchise. All inquiries about employment at this franchise should be made directly to the franchise location, and not to Five Star Bath Solutions Corporate.