Full-Time Veterinary Receptionist — Calm, Caring Front Desk

Veterinary Practice Partners; Alexandria (VA); On-site; USD 25,000 - 34,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

Paid time off

401(k) plan

Pet discount

Job summary

Caring Hands Alexandria is hiring a full-time Front-Desk Receptionist to be the first point of contact for our veterinary clients, setting the tone for their visit. We aim to welcome owners and patients warmly and ensure a smooth check-in process at every visit.

As the front desk, you will greet clients and their pets, schedule visits, and escort clients to exam rooms, while maintaining accuracy in service and sales records.

Qualifications

• Previous experience as a veterinary receptionist is required.
• Strong organizational and multitasking skills.
• Ability to maintain a calm, professional, and positive demeanor.

Responsibilities

• Greet clients and their pets, complete the appointment sign-in process, confirm appointment details, and escort clients to exam rooms.
• Ensure accurate service and product sales accounting, handle payments, process credit/debit cards, and schedule future appointments.
• Answer client calls for appointments, hospital inquiries, medication refills, and other requests. Make outbound calls for appointment reminders and follow-ups.

Skills

Reception experience

Organizational skills

Multitasking

Calm demeanor

Job description

Caring Hands Alexandria is hiring a full-time Front-Desk Receptionist to be the first point of contact for our veterinary clients, setting the tone for their visit. We aim to welcome owners and patients warmly and ensure a smooth check-in process at every visit.

As the front desk, you will greet clients and their pets, schedule visits, and escort clients to exam rooms, while maintaining accuracy in service and sales records.