Veterinary Receptionist: Calming Front Desk Pro

Mission Pet Health; Phoenix (AZ); On-site; USD 21,000 - 26,000; Full time

Benefits offered by this job

Health insurance

Dental insurance

Continuing education support

Professional dues

Liability coverage

Job summary

Mission Pet Health seeks a friendly receptionist to manage the front desk, greet clients, and handle scheduling and payments with care and professionalism.

You will support a wide range of hospital services, maintain accurate medical records, and educate clients on preventive care to ensure pets receive the best possible treatment. The role offers competitive benefits and a team‑oriented work environment.

Qualifications

• Strong customer service to greet clients and manage multi-line phone system.
• Excellent communication to explain services and schedule appointments.
• Strong organizational skills to handle busy front desk tasks and multitask.
• Collaborative team player adaptable to hospital workflow.

Responsibilities

• Be the Director of First Impressions: manage multi-line phone system and greet clients with a positive attitude.
• Ensure Seamless Care Coordination: maintain accurate medical records, schedule appointments, and handle transactions.
• Advocate for Pet Health: educate clients on preventative care and services to ensure optimal care.
• Embodody Compassion and Empathy: provide a calming, respectful presence for clients and pets.

Skills

Customer service

Communication

Organsational skills

Teamwork

Veterinary software

Tools

Veterinary software

Job description

Mission Pet Health seeks a friendly receptionist to manage the front desk, greet clients, and handle scheduling and payments with care and professionalism.

You will support a wide range of hospital services, maintain accurate medical records, and educate clients on preventive care to ensure pets receive the best possible treatment. The role offers competitive benefits and a team‑oriented work environment.