Veterinary Receptionist - Front Desk Pro for Pets

Cvcmi; Ludington (MI); Hybrid; USD 21,000 - 28,000; Full time

Benefits offered by this job

Competitive pay

401(k) matching

Tuition support

Referral bonuses

Medical coverage

Dental coverage

Vision coverage

Paid parental leave

PTO

Employee discounts

Six paid holidays

EAP

Job summary

Country Veterinary Clinic is seeking a full-time Veterinary Receptionist to join our front desk team. You’ll greet clients, manage calls, process payments, and coordinate with doctors in a fast-paced, friendly environment.

A love of animals and strong customer service are essential. We offer a robust benefits package, work-life balance, and opportunities for growth within our network.

Qualifications

• Love of animals and a customer service background is a great fit for this position.
• Passionate about patient care and providing great client service.
• Enjoys working with a team in a positive work environment.

Responsibilities

• Greet clients and patients warmly and create a positive first impression.
• Maintain a professional attitude every day.
• Manage multiple phone lines and communicate with clients via email and text throughout the day.
• Schedule appointments, process payments, and manage daily workflow for a multi-doctor practice.
• Maintain accurate client and patient records.
• Ensure that the reception area is welcoming, clean, and comfortable for clients.
• Communicate and coordinate with doctors and support staff to maintain smooth patient flow.

Skills

Customer service

Multitasking

Teamwork

Communication

Empathy

Job description

Country Veterinary Clinic is seeking a full-time Veterinary Receptionist to join our front desk team. You’ll greet clients, manage calls, process payments, and coordinate with doctors in a fast-paced, friendly environment.

A love of animals and strong customer service are essential. We offer a robust benefits package, work-life balance, and opportunities for growth within our network.