Full-Time Shift Leader — Elevate Guest Experience

UDF; Marysville (OH); On-site; USD 19,000 - 21,000; Full time

Job summary

United Dairy Farmers is seeking a Shift Leader to lead guest services and daily store operations. The role requires ensuring Hi Five Guest Experience and compliance with all policies, including alcohol/tobacco sales where applicable.

The position reports to the Store Manager and encompasses overseeing 37–40 hours per week across 1st, 2nd, or 3rd shifts, with a pay range of $13.50–$15.25 per hour. Applicants must be able to lift up to 21 pounds and tolerate freezer temperatures.

Qualifications

• Ability to communicate effectively in English.
• Ability to operate POS terminal and gas console.
• Ability to prepare DipSide items using supplies located in the dip cabinets.
• Ability to handle coins, currency, checks, credit transactions, coupons and food stamps, recognize denominations and accurately make change.

Responsibilities

• Provide the signature UDF Hi Five Guest Experience; greet Guests with a warm, authentic hello, ensure store is prepared and ready for Guests at all times, anticipate needs of Guests and provide assistance to ensure each Guest leaves satisfied with the intention to return to our store.
• DipSide Guest Services: Preparation of shakes/malts, cups/cones of ice cream/yogurt, sundaes, sodas and "hand-packed" containers.
• Efficient Operation of Point of Sale System and Gas Console: Properly authorizing and control gas sales, accurately register all transactions, handling coins/currency/checks/credit card transactions/coupons/food stamps and making change.
• Stocking Merchandise: Keep shelves, displays, milk box and freezers filled and faced, ensure dip cabinet is filled and appears presentable to our Guests; ensure coffee pots and ice dispensers are full, ensure the proper rotation of stock and check for out of code dates.
• Security: Maintain awareness of all Guests in the store/on the lot to minimize shop-lifting and gas drive-offs, control cash levels in the register by using proper "drop" procedures, doing vendor log-in and following all steps in the Tobacco/Alcohol Management and Robbery/Violence Deterrence programs.

Job description

United Dairy Farmers is seeking a Shift Leader to lead guest services and daily store operations. The role requires ensuring Hi Five Guest Experience and compliance with all policies, including alcohol/tobacco sales where applicable.

The position reports to the Store Manager and encompasses overseeing 37–40 hours per week across 1st, 2nd, or 3rd shifts, with a pay range of $13.50–$15.25 per hour. Applicants must be able to lift up to 21 pounds and tolerate freezer temperatures.