Full-Time Senior Customer Service & Operations Specialist

FedEx Corporation; Memphis (TN); On-site; USD 23,000 - 33,000; Full time

Job summary

FedEx Corporation is seeking a position where you will provide accurate information and assistance to customers, respond to inquiries, resolve problems, and promote FedEx services. You will perform necessary administrative tasks to ensure smooth station operations and may take on additional duties as assigned.

The role requires ability to operate a computer terminal, lift up to 50 lbs, and handle heavier packages with equipment or assistance, along with strong communication and customer service

Qualifications

• Ability to operate a computer terminal.
• Ability to lift 50 lbs. and handle packages above 50 lbs with equipment/assistance.
• Good human relations and communications skills.

Responsibilities

• Provides accurate information and assistance to customers, including responding to inquiries, problem-resolution and selling of company services.
• Performs administrative support functions necessary for efficient station operations.
• Performs other duties as assigned.

Skills

Computer terminal

Lifting 50 lbs

Communication skills

Education

High School Diploma/G.E.D.

Job description

FedEx Corporation is seeking a position where you will provide accurate information and assistance to customers, respond to inquiries, resolve problems, and promote FedEx services. You will perform necessary administrative tasks to ensure smooth station operations and may take on additional duties as assigned.

The role requires ability to operate a computer terminal, lift up to 50 lbs, and handle heavier packages with equipment or assistance, along with strong communication and customer service