Afternoon Customer Service & Operations Agent

FedEx Corporation; West Goshen Township (PA); On-site; USD 17,000 - 25,000; Full time

Job summary

FedEx Corporation is seeking a customer-focused team member to provide accurate information and assistance to customers, respond to inquiries, resolve issues, and promote FedEx services. The role includes administrative support to ensure smooth station operations and may involve additional duties as assigned.

Applicants must be able to operate a computer terminal, handle packages over 50 lbs with proper equipment or assistance, and maintain good communications with customers and colleagues.

Qualifications

• High school diploma or GED required.
• Ability to operate a computer terminal.
• Ability to lift up to 50 lbs.
• Ability to maneuver packages above 50 lbs with equipment or assistance.

Responsibilities

• Provide accurate information and assistance to customers, including responding to inquiries, problem resolution, and selling company services.
• Perform administrative support functions necessary for efficient station operations.
• Perform other duties as assigned.

Skills

Computer terminal operation

Lifting up to 50 lbs

Customer service skills

Education

High School Diploma/G.E.D.

Job description

FedEx Corporation is seeking a customer-focused team member to provide accurate information and assistance to customers, respond to inquiries, resolve issues, and promote FedEx services. The role includes administrative support to ensure smooth station operations and may involve additional duties as assigned.

Applicants must be able to operate a computer terminal, handle packages over 50 lbs with proper equipment or assistance, and maintain good communications with customers and colleagues.