Full-Time Retail Keyholder - Customer Leader

Framebridge; Princeton (NJ); On-site; USD 22,000 - 31,000; Full time

Benefits offered by this job

Health benefits

401(k) plan

Parental leave

Flexible time off

Employee discounts

Short-term disability

EAP

Commuter benefits

Pet insurance

Job summary

Framebridge is seeking a driven Keyholder for our Princeton store to lead with energy, welcome customers, and uphold the Framebridge brand on the floor. You’ll share responsibilities with the Store Manager and help ensure a memorable shopping experience.

This full-time role requires flexibility, including evenings and weekends, and offers benefits and a supportive team in a fast-growing, design‑minded company that values craft and customer happiness.

Qualifications

• Experience as a keyholder in retail or hospitality.
• Strong communication and relationship-building skills.
• Interest in design and creativity.
• Available to work evenings and weekends.
• Ability to coach and onboard teammates.

Responsibilities

• Set the standard of exceptional customer service.
• Onboard and train retail team members.
• Execute store operations to meet customer and financial goals.
• Apply listening and communication to build relationships.
• Demonstrate product knowledge and design advice.
• Troubleshoot issues with sound judgment.
• Support Framebridge 100% happiness guarantee.
• Maintain flexible schedule including evenings/weekends.

Skills

Customer service

Retail experience

Interpersonal skills

Communication

Relationship building

Time management

Problem solving

Adaptability

Design interest

Education

Degree in art/design/marketing

Job description

Framebridge is seeking a driven Keyholder for our Princeton store to lead with energy, welcome customers, and uphold the Framebridge brand on the floor. You’ll share responsibilities with the Store Manager and help ensure a memorable shopping experience.

This full-time role requires flexibility, including evenings and weekends, and offers benefits and a supportive team in a fast-growing, design‑minded company that values craft and customer happiness.