Full-Time Omnichannel Customer Care Associate

Bob's Discount Furniture; North Canton (OH); On-site; USD 19,000 - 21,000; Full time

Benefits offered by this job

Medical Insurance

Dental Insurance

Vision Insurance

Paid Time Off

401(k) Company Match

Employee Discounts

Tuition Reimbursement

Workplace Training

Job summary

Bob's Discount Furniture is seeking a full‑time Customer Service Support Associate for an in‑store role in North Canton, OH. You will assist guests face to face and via phone or digital channels, helping with orders and store operations to ensure a smooth, enjoyable shopping experience.

This role emphasizes guest communication, problem solving, and teamwork in a fast-paced retail environment with competitive hourly pay and benefits.

Qualifications

• Customer focus, communication, tech-savviness, and the ability to support multiple functions in a dynamic retail environment.
• Team player who loves solving problems and connecting with people.

Responsibilities

• Assist guests in person, over the phone, and across digital platforms to ensure a smooth and satisfying shopping experience.
• Handle orders, manage calls, and support store teams with integrity and care.

Skills

Guest communication

Omnichannel support

Order entry accuracy

Cash handling

Multitasking

Problem-solving

Positive mindset

Technology adaptability

CRM system familiarity

Job description

Bob's Discount Furniture is seeking a full‑time Customer Service Support Associate for an in‑store role in North Canton, OH. You will assist guests face to face and via phone or digital channels, helping with orders and store operations to ensure a smooth, enjoyable shopping experience.

This role emphasizes guest communication, problem solving, and teamwork in a fast-paced retail environment with competitive hourly pay and benefits.