Full-Time Office Scheduler & Support Specialist

Absolutely Clean Services; Grand Rapids (MI); On-site; USD 23,000 - 26,000; Full time

Job summary

Absolutely Clean Services is hiring an Office Assistant in Grand Rapids, MI. Pay ranges from $17 to $19 per hour based on experience. The role centers on calling customers to schedule and reschedule appointments, maintaining CRM and scheduling records, and coordinating with field technicians.

Ideal candidates are natural communicators with strong Word/Excel skills and CRM experience, able to stay calm during busy periods and take ownership of daily office tasks.

Qualifications

• Natural communicator capable of calming stressed customers over the phone.
• Strong computer skills using Word, Excel and CRM software.
• Ability to stay organized when phones are busy and priorities shift.
• Self-motivated with ownership of responsibilities.

Responsibilities

• Call customers to schedule and reschedule appointments.
• Communicate with technicians in the field throughout the day.
• Support the Office Manager and General Manager with daily tasks.
• Keep customer and scheduling records current in Word, Excel, and the CRM system.

Skills

Communication

CRM software

Word

Excel

Tools

Microsoft Word

Microsoft Excel

Job description

Absolutely Clean Services is hiring an Office Assistant in Grand Rapids, MI. Pay ranges from $17 to $19 per hour based on experience. The role centers on calling customers to schedule and reschedule appointments, maintaining CRM and scheduling records, and coordinating with field technicians.

Ideal candidates are natural communicators with strong Word/Excel skills and CRM experience, able to stay calm during busy periods and take ownership of daily office tasks.