Fulfillment Ops Supervisor – Hybrid, 3PL & Multi-Node

Irestore; La Mirada (CA); Híbrido; USD 80.000 - 95.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Salary $80,000–$95,000 per year

Performance bonus

Health, Dental, Vision insurance

Unlimited PTO + paid holidays

Hybrid – 50% remote / 50% on-site inLa

Fitness and learning stipends

Discounts on iRESTORE products

Career growth opportunities

Collaborative fast-moving team

Descripción de la vacante

iRESTORE is seeking a Fulfillment Operations Supervisor to oversee the day-to-day performance of our multi-node fulfillment network across the La Mirada, CA warehouse and our 3PL partner serving the Eastern U.S. You will own fulfillment execution, routing, inventory visibility, and cost control while collaborating with internal teams to scale operations.

This hands-on role requires leadership, process development, and a bias for data-driven improvements, with a hybrid work setup in La Mirada, CA

Formación

• 3+ years in eCommerce fulfillment, logistics, or distribution operations, including a lead role.
• Direct experience with a 3PL / outsourced fulfillment partner.
• Hands-on with OMS/multichannel platforms (Shopify, ShipStation).
• Strong inventory-management and KPI ownership; comfortable with spreadsheets.
• Able to write SOPs and lead a small team.

Responsabilidades

• Serve as the day-to-day contact for the Eastern-U.S. 3PL partner.
• Monitor 3PL SLAs and KPIs; drive corrective actions.
• Route orders by geography, inventory, and cost; fix mis-routes.
• Maintain routing rules; manage split shipments and back-orders.
• Plan inventory allocation between La Mirada and the 3PL; coordinate replenishment.
• Reconcile system on-hand with 3PL inventory; investigate variances.
• Monitor Shopify/Fulfil/3PL integration health; resolve issues.
• Review invoices; reconcile 3PL billing; manage international shipments.
• Maintain the fulfillment KPI dashboard; review volumes with leadership.
• Author and maintain SOPs for multi-node and 3PL processes.

Conocimientos

Leadership

Inventory management

SOP writing

Clear communication

KPI/analytics

Herramientas

Shopify

ShipStation

Fulfil.io

NetSuite

Descripción del empleo

iRESTORE is seeking a Fulfillment Operations Supervisor to oversee the day-to-day performance of our multi-node fulfillment network across the La Mirada, CA warehouse and our 3PL partner serving the Eastern U.S. You will own fulfillment execution, routing, inventory visibility, and cost control while collaborating with internal teams to scale operations.

This hands-on role requires leadership, process development, and a bias for data-driven improvements, with a hybrid work setup in La Mirada, CA