Fulfillment Ops Leader — Data-Driven, Multi-Unit Impact

Crafty; Hayward (CA); On-site; USD 123,000 - 145,000; Full time

Benefits offered by this job

Healthcare plan

401k

Paid time off

Equipment certification courses

Parental leave

Snacks, beverages & events

Job summary

Crafty Hayward, CA is seeking a Fulfillment Manager to bridge strategy and execution across on-site operations, from the warehouse floor to the final mile. You will drive financial health and excellence across Route Merchandising, Equipment & Service, and Fulfillment, coaching a field team and defending budgets.

Ideal candidates bring 10+ years of multi-unit leadership in logistics or F&B, strong P&L ownership, and a proven ability to scale SOPs while using data to guide decisions.

Qualifications

• Autonomy to decisively improve operations and lead teams.
• Business-minded with data-driven decision making and SOP maintenance.
• Accountability, punctuality, and team-oriented performance.
• Leadership and coaching of managers and associates for continuous improvement.

Responsibilities

• Oversee total lifecycle of on-site operations from warehouse floor to delivery mile.
• Manage financial health and operational excellence across Route Merchandising/Delivery, Equipment & Service, and Fulfillment.
• Drive efficiency through data-backed decisions and ongoing process improvements.

Skills

Autonomy

Business Oriented

Reliable

People Leadership

Job description

Crafty Hayward, CA is seeking a Fulfillment Manager to bridge strategy and execution across on-site operations, from the warehouse floor to the final mile. You will drive financial health and excellence across Route Merchandising, Equipment & Service, and Fulfillment, coaching a field team and defending budgets.

Ideal candidates bring 10+ years of multi-unit leadership in logistics or F&B, strong P&L ownership, and a proven ability to scale SOPs while using data to guide decisions.