Fulfillment Center Site Leader: People & Process Champion

Amazon Inc.; Lubbock (TX); On-site; USD 160,000 - 210,000; Full time

Job summary

Amazon Inc. is seeking a Site Leader to oversee all budgetary, people development and operations objectives at the Fulfillment Center.

You will lead a team of Operations and Area Managers, coach them to achieve performance targets, and build leadership bench strength while ensuring safe, efficient and high-quality customer experiences. You will drive Lean initiatives, manage safety and quality, set expectations, measure performance, share best practices across shifts and sites, and collaborate

Responsibilities

• Drives creation of quality initiatives, process change initiatives and other Lean initiatives to enable their functional area and ultimately the FC to meet and exceed business plan.
• Responsible for the overall safety, quality and performance and customer experience of either Inbound or Outbound operations.
• Will set and clarify requirements and expectations for Operations and Area Managers. Measures performance, provides feedback, and holds Ops Managers accountable for their performance and the performance of their departments.
• Leverages the Operations and Area Managers by sourcing and nurturing ideas, and rolling them into the creation of improvement plans for the functional area.
• Takes proactive steps to ensure that best practices are shared across all departments, shifts and among the network.
• Works closely with support staff (HR, Finance, Facilities, Safety, IT and other Sr. Operations Managers) to build and secure support and resources for projects and initiatives in their area, as well as providing needed support and resources for other staff initiatives.

Job description

Amazon Inc. is seeking a Site Leader to oversee all budgetary, people development and operations objectives at the Fulfillment Center.

You will lead a team of Operations and Area Managers, coach them to achieve performance targets, and build leadership bench strength while ensuring safe, efficient and high-quality customer experiences. You will drive Lean initiatives, manage safety and quality, set expectations, measure performance, share best practices across shifts and sites, and collaborate