Fulfillment Center Operations Leader

Amazon; Tolleson (AZ); On-site; USD 135,000 - 183,000; Full time

Benefits offered by this job

Health insurance

401(k) matching

Paid time off

Parental leave

RSUs

Job summary

Amazon in Tolleson, AZ is seeking a Site Leader to oversee budgetary, people development and operational objectives for the fulfillment center. You will manage and mentor a team of Operations and Area Managers, drive Lean initiatives and ensure safety, quality and customer experience across inbound or outbound operations.

The role demands a Bachelor’s degree, 5+ years of direct management experience and proven ability to handle staffing lifecycle, performance metrics and cross-functional

Qualifications

• Bachelor's degree or equivalent.
• 5+ years of direct management experience.
• 6+ years of performance metrics, process improvement or lean techniques experience.
• Experience with the full staffing lifecycle, including interviewing, hiring, performance management, promotions and terminations.

Responsibilities

• Drives creation of quality initiatives, process change initiatives and other Lean initiatives to enable their functional area and the FC to meet and exceed business plan.
• Responsible for the overall safety, quality and performance and customer experience of either Inbound or Outbound operations.
• Will set and clarify requirements and expectations for Operations and Area Managers. Measures performance, provides feedback, and holds Ops Managers accountable for their performance and the performance of their departments.
• Leverages the Operations and Area Managers by sourcing and nurturing ideas, and rolling them into the creation of improvement plans for the functional area.
• Takes proactive steps to ensure that best practices are shared across all departments, shifts and among the network.
• Works closely with support staff (HR, Finance, Facilities, Safety, IT and other Sr. Operations Managers) to build and secure support and resources for projects and initiatives in their area, as well as providing needed support and resources for other staff initiatives.

Skills

Leadership

Lean techniques

Operations management

Performance metrics

Staffing lifecycle

Budgeting

Coaching & mentoring

Employee relations

Education

Bachelor's degree or equivalent

Job description

Amazon in Tolleson, AZ is seeking a Site Leader to oversee budgetary, people development and operational objectives for the fulfillment center. You will manage and mentor a team of Operations and Area Managers, drive Lean initiatives and ensure safety, quality and customer experience across inbound or outbound operations.

The role demands a Bachelor’s degree, 5+ years of direct management experience and proven ability to handle staffing lifecycle, performance metrics and cross-functional