Fulfillment Center Ops Leader: Lean & People Growth

Amazon Inc.; Lewisberry (PA); On-site; USD 135,000 - 183,000; Full time

Benefits offered by this job

Health insurance

RSUs

401(k) matching

Paid time off

Parental leave

Job summary

Amazon.com Services LLC in Lewisberry, PA is seeking a Senior Operations Manager to own budget, people development and operational objectives within the Fulfillment Center. You will lead a team of Operations and Area Managers, coach staff, drive performance, and build leadership bench strength across the site.

You will oversee safety, quality and customer experience in inbound or outbound operations, set expectations, and ensure best practices are implemented across shifts and departments,

Qualifications

• Bachelor's degree or equivalent.
• Experience in a Global Supply Chain, Manufacturing, Production/Procurement, Distribution, Logistics or related environment/operations.
• 7+ years direct management experience in a manufacturing, production or distribution environment.
• Experience with staffing lifecycle: interviewing, hiring, performance management, promotions, terminations.
• Flexible to work overnight, weekends and holidays.

Responsibilities

• Drives quality initiatives, process change, and Lean initiatives to meet the FC business plan.
• Responsible for safety, quality, performance, and customer experience of either Inbound or Outbound operations.
• Set and clarify requirements for Operations and Area Managers; measure performance and provide feedback.
• Leverage staff to generate improvement ideas and create plans for the area.
• Share best practices across departments, shifts, and network.
• Collaborate with HR, Finance, Facilities, Safety, IT and other Sr. Operations Managers to secure resources.

Skills

Leadership

Global supply chain experience

Staffing lifecycle

Operations management

Flexibility

Education

Bachelor's degree or equivalent

Job description

Amazon.com Services LLC in Lewisberry, PA is seeking a Senior Operations Manager to own budget, people development and operational objectives within the Fulfillment Center. You will lead a team of Operations and Area Managers, coach staff, drive performance, and build leadership bench strength across the site.

You will oversee safety, quality and customer experience in inbound or outbound operations, set expectations, and ensure best practices are implemented across shifts and departments,