Senior Fulfillment Center Operations Leader (Lean)

Amazon Inc.; Easton (Northampton County); On-site; USD 135,000 - 183,000; Full time

Benefits offered by this job

Health insurance

401(k) matching

Paid time off

Parental leave

Job summary

Amazon.com Services LLC in Easton, PA seeks a Senior Operations Manager to oversee inbound/outbound operations at the Fulfillment Center, drive safety, quality and customer experience, and lead a team of Operations and Area Managers.

The role requires 7+ years of management in manufacturing or distribution, a Bachelor's degree, and flexibility for nights and holidays. The position includes comprehensive benefits and a competitive salary.

Qualifications

• Bachelor's degree or equivalent.
• Work flexible hours as business demands, including overnight, weekends and holidays
• 7+ years direct management experience, including a salaried workforce, in a manufacturing, production or distribution environment
• Prior experience with the full staffing lifecycle, including interviewing, hiring, performance management, promotions and termination.
• Prior experience with performance metrics, process improvement and Lean techniques

Responsibilities

• Drives Lean and quality initiatives to meet/exceed business plans.
• Responsible for safety, quality, performance and customer experience of inbound or outbound operations.
• Sets expectations for Operations and Area Managers; measures performance and provides feedback.
• Leverages managers to source ideas and create improvement plans across the area.
• Shares best practices across departments, shifts and network.
• Coordinates with HR, Finance, Facilities, Safety, IT and other Sr. Operations Managers for resources.

Skills

Leadership

Lean

People management

Process improvement

Education

Bachelor's degree or equivalent

Job description

Amazon.com Services LLC in Easton, PA seeks a Senior Operations Manager to oversee inbound/outbound operations at the Fulfillment Center, drive safety, quality and customer experience, and lead a team of Operations and Area Managers.

The role requires 7+ years of management in manufacturing or distribution, a Bachelor's degree, and flexibility for nights and holidays. The position includes comprehensive benefits and a competitive salary.