Fulfillment Center Ops Leader - Lean & People Growth

Amazon; Dundalk (MD); On-site; USD 135,000 - 183,000; Full time

Benefits offered by this job

Health insurance

401(k) matching

Paid time off

Parental leave

Job summary

Amazon in Sparrows Point, MD seeks a Senior Operations Manager responsible for budget, people development, and site-wide operations objectives, leading a team of Operations and Area Managers and coaching for high performance.

You will drive Lean initiatives, oversee safety, quality, and customer experience, set clear requirements for managers, measure performance, share best practices, and partner with HR, Finance, Facilities and IT to secure resources.

Qualifications

• 7+ years direct management experience in manufacturing, production or distribution.
• Bachelor's degree or equivalent.
• Experience with staffing lifecycle: interviewing, hiring, performance management, promotions and termination.
• Experience with performance metrics and Lean techniques.

Responsibilities

• Drives Lean and quality initiatives to meet and exceed business plans.
• Oversees safety, quality, and customer experience for inbound/outbound operations.
• Sets expectations for Operations and Area Managers and measures performance.
• Leverages teams to develop and implement improvement plans.
• Shares best practices across departments, shifts and the network.
• Works with HR, Finance, Facilities, Safety, IT and other Sr. Operations Managers to secure resources.

Skills

Leadership experience

Lean methodologies

People development

Performance management

Education

Bachelor's degree or equivalent

Job description

Amazon in Sparrows Point, MD seeks a Senior Operations Manager responsible for budget, people development, and site-wide operations objectives, leading a team of Operations and Area Managers and coaching for high performance.

You will drive Lean initiatives, oversee safety, quality, and customer experience, set clear requirements for managers, measure performance, share best practices, and partner with HR, Finance, Facilities and IT to secure resources.