Fulfillment Center Operations Leader

Amazon Inc.; Lubbock (TX); On-site; USD 135,000 - 183,000; Full time

Job summary

Amazon.com Services LLC in Texas is seeking a Site Leader to oversee budget, people development and operations at the Fulfillment Center. The role includes leading Operations and Area Managers, coaching teams to meet performance goals and fostering leadership bench strength.

Responsibilities include driving Lean initiatives, safety, quality and customer experience, setting clear expectations, measuring performance, and securing resources across HR, Finance and Facilities to support projects.

Qualifications

• Bachelor's degree or equivalent required.
• Experience in a Global Supply Chain, Manufacturing, Production/Procurement, Distribution, Logistics or related environment/operations.
• Experience with the full staffing lifecycle, including interviewing, hiring, performance management, promotions and terminations.
• Work a flexible schedule/shift/work area, including weekends, nights, and/or holidays.
• 7+ years direct management experience, including a salaried workforce, in a manufacturing, production or distribution environment.

Responsibilities

• Drives creation of quality initiatives, process change initiatives and other Lean initiatives to enable their functional area and ultimately the FC to meet and exceed business plan.
• Responsible for the overall safety, quality and performance and customer experience of either Inbound or Outbound operations.
• Will set and clarify requirements and expectations for Operations and Area Managers. Measures performance, provides feedback, and holds Ops Managers accountable for their performance and the performance of their departments.
• Leverages the Operations and Area Managers by sourcing and nurturing ideas, and rolling them into the creation of improvement plans for the functional area.
• Takes proactive steps to ensure that best practices are shared across all departments, shifts and among the network.
• Works closely with support staff (HR, Finance, Facilities, Safety, IT and other Sr. Operations Managers) to build and secure support and resources for projects and initiatives in their area, as well as providing needed support and resources for other staff initiatives.

Skills

Global supply chain

Leadership

Staffing lifecycle

Lean initiatives

Safety & operations

Education

Bachelor's degree or equivalent

Job description

Amazon.com Services LLC in Texas is seeking a Site Leader to oversee budget, people development and operations at the Fulfillment Center. The role includes leading Operations and Area Managers, coaching teams to meet performance goals and fostering leadership bench strength.

Responsibilities include driving Lean initiatives, safety, quality and customer experience, setting clear expectations, measuring performance, and securing resources across HR, Finance and Facilities to support projects.