Senior Fulfillment Center Operations Leader

Amazon Inc.; New Stanton (Westmoreland County); On-site; USD 135,000 - 183,000; Full time

Benefits offered by this job

Health insurance

401(k) matching

Paid time off

Parental leave

Job summary

Amazon.com Services LLC in Pennsylvania seeks a Senior Operations Manager to oversee budgetary, people development, and operational objectives at the Fulfillment Center. You will lead a team of Operations and Area Managers, coaching them to hit performance targets, improve safety and quality, and sustain strong employee relations.

The role requires strategic leadership and a focus on Lean initiatives to drive results.

Qualifications

• Lean techniques and process improvement experience.
• Experience with performance metrics and accountability.
• Strong leadership and people-development skills.

Responsibilities

• Leads development and implementation of quality improvement initiatives to enhance operational efficiency.
• Oversees performance of Inbound or Outbound operations, including safety and customer experience.
• Sets expectations for Operations and Area Managers and measures performance.
• Collaborates with HR, Finance, Facilities, Safety and IT to secure resources for projects.
• Shares best practices across departments and shifts.

Skills

Lean techniques

Performance metrics

Team leadership

People development

Education

Bachelor's degree or equivalent

MBA preferred

Job description

Amazon.com Services LLC in Pennsylvania seeks a Senior Operations Manager to oversee budgetary, people development, and operational objectives at the Fulfillment Center. You will lead a team of Operations and Area Managers, coaching them to hit performance targets, improve safety and quality, and sustain strong employee relations.

The role requires strategic leadership and a focus on Lean initiatives to drive results.