Frontline Patient Access Specialist (PRN)

R1 RCM Holdco Inc.; Florence (AL); On-site; USD 19,000 - 26,000; Part time

Benefits offered by this job

Competitive benefits package

Job summary

R1 RCM Inc. in Alabama is seeking a Patient Access Representative for PRN, as-needed shifts with minimum 48 hours per month. You’ll be the first contact, greeting patients and ensuring fast, compassionate access to care across multiple systems.

Training is provided; prior healthcare background is not required, making this a strong launchpad for a healthcare career. You’ll handle check-ins, gather patient information, verify insurance, collect co-pays, and support physicians and nurses to

Qualifications

• Exceptional customer service experience, communication and interpersonal skills.
• Strong composure and professionalism in a fast-paced environment.
• Ability to multitask and prioritize quickly with high attention to detail.
• Comfortable with shifting priorities based on patient needs.
• Experience with patient access, medical registration, insurance verification, or front desk is a plus (but not required).
• High School Diploma or GED; ability to pass background checks and vaccination requirements.

Responsibilities

• Provide exceptional customer service and assist patients and families with the check-in process across multiple computer systems.
• Answer phones and gather accurate patient information quickly in a fast-paced environment.
• Support timely access to care by minimizing delays in registration and answering questions clearly and compassionately.
• Build trust with patients during moments of illness, anxiety, or confusion.
• Navigate insurance plans, enter demographics, collect co-pays, and provide cost estimates when applicable.
• Collaborate with nurses, physicians, and care teams to ensure smooth patient flow.

Skills

Customer service

Communication

Interpersonal skills

Multitasking

Attention to detail

Adaptability

Education

High School Diploma or GED

Job description

R1 RCM Inc. in Alabama is seeking a Patient Access Representative for PRN, as-needed shifts with minimum 48 hours per month. You’ll be the first contact, greeting patients and ensuring fast, compassionate access to care across multiple systems.

Training is provided; prior healthcare background is not required, making this a strong launchpad for a healthcare career. You’ll handle check-ins, gather patient information, verify insurance, collect co-pays, and support physicians and nurses to