Patient Registration & Front Desk Support (PRN)

R1 RCM Holdco Inc.; United States; On-site; USD 19,000 - 26,000; Full time

Benefits offered by this job

Competitive benefits package

Job summary

R1 RCM Inc. in the United States is seeking a Patient Access/Support role to register patients efficiently and provide compassionate assistance.

You will work across computer systems, answer calls, and help patients understand insurance details, while collaborating with clinicians and staff. This PRN position requires 48 hours per month minimum, with on-call shifts and a focus on accurate, empathetic patient service.

Qualifications

• Strong customer service experience.
• Ability to pass background check and vaccination requirements.

Responsibilities

• Register patients across multiple computer systems.
• Answer phones and gather information quickly and accurately.
• Assist patients who may be ill, anxious, or confused.
• Navigate diverse insurance plans and coverage details.
• Adapt to interruptions from clinical teams during urgent care situations.
• Build rapport and ease patient concerns in real time.

Skills

Customer service

Education

High School Diploma or GED

Job description

R1 RCM Inc. in the United States is seeking a Patient Access/Support role to register patients efficiently and provide compassionate assistance.

You will work across computer systems, answer calls, and help patients understand insurance details, while collaborating with clinicians and staff. This PRN position requires 48 hours per month minimum, with on-call shifts and a focus on accurate, empathetic patient service.