Frontline Experience Lead & Training Coach

Winners Merchants International, L.P.; Salt Lake City (UT); On-site; USD 19,000 - 21,000; Full time

Benefits offered by this job

Associate discount

401(k) plan

Health insurance

Paid holidays/vacation

Bereavement leave

Employee assistance program

Job summary

HomeGoods at TJX Companies seeks a frontline leader to promote a highly satisfied customer experience and sponsor loyalty programs while developing and mentoring Associates on frontline execution of register transactions.

The role requires flexibility to work evenings and weekends, with responsibilities spanning training, cash handling, and adherence to company policies. Join a diverse, collaborative team in a Fortune 100 off-price retailer.

Qualifications

• Promotes a “Highly Satisfied” customer experience.
• Trains and mentors Associates on Policies and Procedures.
• Maintains cash controls including change fund.
• Assigns registers and coordinates breaks to ensure coverage.
• Able to lift heavy merchandise with/without accommodations.

Responsibilities

• Promotes a highly satisfied customer experience.
• Drives customer loyalty through programs and initiatives.
• Trains and mentors Associates on Policies and Procedures.
• Maintains and monitors cash controls including change fund.
• Assigns registers and coordinates breaks to ensure coverage.

Skills

Customer service

Teamwork

Interpersonal skills

Ability to train others

Education

High School diploma or equivalent

Tools

Cash handling

Job description

HomeGoods at TJX Companies seeks a frontline leader to promote a highly satisfied customer experience and sponsor loyalty programs while developing and mentoring Associates on frontline execution of register transactions.

The role requires flexibility to work evenings and weekends, with responsibilities spanning training, cash handling, and adherence to company policies. Join a diverse, collaborative team in a Fortune 100 off-price retailer.