Customer Experience Lead, Frontline Training

The TJX Companies, Inc.; Easley (SC); On-site; USD 18,000 - 21,000; Full time

Benefits offered by this job

Associate discount

401(k)

Health benefits

Job summary

HomeGoods at The TJX Companies, Inc. is seeking a frontline associate to promote a highly satisfied customer experience and foster loyalty.

You will train and mentor Associates, supervise register transactions, and help maintain cash controls and store standards in a fast-paced retail setting. The role requires flexibility for evenings and weekends, strong interpersonal skills, and the ability to work collaboratively with team members across the store.

Qualifications

• High School diploma or equivalent required or preferred.
• Excellent customer service and communication skills.
• Ability to train and mentor others and work well in a team.

Responsibilities

• Promotes a highly satisfied customer experience and drives loyalty.
• Trains and mentors Associates on policies and cashier procedures.
• Maintains cash controls and handles register transactions accurately.
• Coordinates breaks and assigns registers for frontline coverage.
• Adheres to labor laws and store policies; supports merchandising standards.

Skills

Customer service

Teamwork

Interpersonal skills

Training & mentoring

Education

High School diploma or equivalent

Tools

Register operation

Cash handling

Job description

HomeGoods at The TJX Companies, Inc. is seeking a frontline associate to promote a highly satisfied customer experience and foster loyalty.

You will train and mentor Associates, supervise register transactions, and help maintain cash controls and store standards in a fast-paced retail setting. The role requires flexibility for evenings and weekends, strong interpersonal skills, and the ability to work collaboratively with team members across the store.