Frontline Experience Coach

The TJX Companies, Inc.; Southern Pines (NC); On-site; USD 19,000 - 20,000; Full time

Benefits offered by this job

Associate discount

EAP

401(k) contributions

Bereavement leave

Paid holidays

Referral bonuses

Credit union

Cell phone discounts

Job summary

The TJX Companies, Inc. operates HomeGoods in Southern Pines, NC, seeking a frontline supervisor to lead customer service and frontline teams. The role focuses on promoting a highly satisfactory experience, mentoring Associates, and ensuring efficient register operations.

Ideal candidates will have a High School diploma or equivalent, flexibility for evenings/weekends, and a willingness to train others. This on-site role supports store leadership and daily operations.

Qualifications

• High School diploma or equivalent preferred.
• Flexible schedule including evenings and weekends.
• Ability to lift heavy merchandise as needed.
• Experience coordinating or supervising preferred.

Responsibilities

• Promotes a highly satisfied customer experience and drives loyalty.
• Trains and mentors Associates on frontline procedures.
• Assigns registers and coordinates breaks to ensure coverage.
• Maintains cash controls and oversees register operations.
• Upholds merchandising and loss prevention policies.

Skills

Customer service

Team leadership

Training and mentoring

Cash handling

Education

High School diploma or equivalent

Job description

The TJX Companies, Inc. operates HomeGoods in Southern Pines, NC, seeking a frontline supervisor to lead customer service and frontline teams. The role focuses on promoting a highly satisfactory experience, mentoring Associates, and ensuring efficient register operations.

Ideal candidates will have a High School diploma or equivalent, flexibility for evenings/weekends, and a willingness to train others. This on-site role supports store leadership and daily operations.