Frontline Engagement Lead - Customer Loyalty & Training

The TJX Companies, Inc.; Clarksville (TN); On-site; USD 19,000 - 20,000; Full time

Benefits offered by this job

Associate discount

401(k) plan

Health benefits

Paid holidays

Job summary

HomeGoods at The TJX Companies, Inc. is seeking a frontline leader to promote a highly satisfied customer experience and support training across Associates.

You will help drive loyalty, manage register operations, and ensure adherence to policies while maintaining a positive, safe store environment in Clarksville, TN. Ideal candidates will have a high school diploma, be flexible for evenings and weekends, and demonstrate strong customer service and teamwork.

Qualifications

• High School graduate or equivalent preferred.
• Flexible schedule including evenings and weekends.
• Strong interpersonal and communication skills.
• Ability to lift heavy merchandise, with or without accommodations.
• Retail or supervisory experience preferred.

Responsibilities

• Promote a highly satisfied customer experience and drive loyalty.
• Train and mentor Associates on frontline policies and procedures.
• Maintain cash controls and handle register transactions accurately.
• Assist with labor planning, assign shifts, and support store operations.
• Ensure merchandise standards and safety procedures are followed.

Skills

Interpersonal skills

Customer service

Cash handling

Register operation

Team player

Education

High school diploma

Job description

HomeGoods at The TJX Companies, Inc. is seeking a frontline leader to promote a highly satisfied customer experience and support training across Associates.

You will help drive loyalty, manage register operations, and ensure adherence to policies while maintaining a positive, safe store environment in Clarksville, TN. Ideal candidates will have a high school diploma, be flexible for evenings and weekends, and demonstrate strong customer service and teamwork.