Retail Frontline Lead & Training Coach

The TJX Companies, Inc.; Wentzville (MO); Vor Ort; USD 22.000 - 23.000; Vollzeit

Benefits dieser Stelle

Associate discount

401(k) match

Medical/dental/vision insurance

Life insurance

Paid holidays/vacation/sick

Zusammenfassung

The TJX Companies, Inc. operates HomeGoods stores in the United States. This role leads frontline teams to deliver a highly-satisfied customer experience and trains Associates on register transactions, while promoting programs that drive loyalty and adherence to policies.

Ideal candidates have strong interpersonal and customer service skills, can train others, handle cash, and manage breaks and safety on the sales floor.

Qualifikationen

• High School graduate or equivalent preferred.
• Excellent interpersonal and customer service skills.
• Able to work as a team member and train others.
• Ability to run a register and handle money.
• Confidential information must be handled discreetly.

Aufgaben

• Leads frontline to promote a highly-satisfied customer experience.
• Trains and mentors Associates on frontline execution of all register transactions.
• Promotes customer loyalty through programs and initiatives.
• Updates Associates on feedback, goals, and company initiatives.
• Maintains cash controls and adheres to labor and break policies.
• Ensures safe environment and proper coverage at frontline.

Kenntnisse

Interpersonal skills

Customer service

Teamwork

Cash handling

Ausbildung

High School diploma or equivalent

Jobbeschreibung

The TJX Companies, Inc. operates HomeGoods stores in the United States. This role leads frontline teams to deliver a highly-satisfied customer experience and trains Associates on register transactions, while promoting programs that drive loyalty and adherence to policies.

Ideal candidates have strong interpersonal and customer service skills, can train others, handle cash, and manage breaks and safety on the sales floor.