Frontline Engagement & Training Leader

Socket.dev; Lyndhurst (NJ); On-site; USD 48,483,000 - 49,916,000; Full time

Benefits offered by this job

Associate discount

401(k) contributions

Cell phone discounts

Pet insurance

Legal insurance

Job summary

HomeGoods in Lyndhurst, NJ is seeking a front-line supervisor to promote a highly satisfied customer experience and drive loyalty. You will train Associates, oversee register transactions, and ensure cash controls while coordinating breaks for optimal coverage.

The role requires strong interpersonal skills, the ability to lift heavy merchandise, and flexibility to work evenings and weekends in a store environment.

Qualifications

• High School graduate or equivalent preferred.
• Willingness to work flexible schedule including evenings and weekends.
• Able to work as a team member and lift heavy merchandise.

Responsibilities

• Promotes a “Highly Satisfied” customer experience and drives loyalty.
• Trains and mentors Associates on frontline execution of register transactions.
• Assigns registers and coordinates breaks for optimal frontline coverage.
• Maintains cash controls and adheres to labor and break policies.
• Provides feedback on cashier performance and monitors frontline equipment.

Skills

Customer service

Cash handling

Team leadership

Training mentoring

Education

High School diploma or equivalent

Tools

POS register

Job description

HomeGoods in Lyndhurst, NJ is seeking a front-line supervisor to promote a highly satisfied customer experience and drive loyalty. You will train Associates, oversee register transactions, and ensure cash controls while coordinating breaks for optimal coverage.

The role requires strong interpersonal skills, the ability to lift heavy merchandise, and flexibility to work evenings and weekends in a store environment.