Front-End Experience Lead: Customer Loyalty & Training

The TJX Companies, Inc.; Tucker (GA); On-site; USD 20,000 - 21,000; Full time

Benefits offered by this job

Associate discount

401(k) contributions

Health benefits

EAP

Paid time off

Job summary

The TJX Companies, Inc. is seeking a frontline leader at HomeGoods Tucker, GA to promote a highly-satisfied customer experience and drive loyalty. You will train Associates, oversee register operations, and maintain cash controls while ensuring store standards and safety.

You will work in a dynamic retail environment, supporting teams, handling customer inquiries, and aligning with company policies. Flexible scheduling including evenings and weekends is required.

Qualifications

• High School diploma or equivalent preferred.
• Available to work flexible evenings and weekends.
• Able to lift heavy merchandise with/without accommodations.
• Excellent interpersonal and customer service skills.
• Experience as a coordinator or retail/supervisory preferred.

Responsibilities

• Lead frontline to promote a highly-satisfied customer experience.
• Train and mentor Associates on policies, procedures, and cashier performance.
• Assign registers and coordinate breaks for optimized coverage.
• Monitor cash controls and safety compliance across the frontline.
• Uphold merchandising, loss prevention, and store standards.

Skills

Interpersonal skills

Customer service

Team player

Train and lead others

Cash handling

Flexible scheduling

Education

High school diploma or equivalent

Tools

POS system

Job description

The TJX Companies, Inc. is seeking a frontline leader at HomeGoods Tucker, GA to promote a highly-satisfied customer experience and drive loyalty. You will train Associates, oversee register operations, and maintain cash controls while ensuring store standards and safety.

You will work in a dynamic retail environment, supporting teams, handling customer inquiries, and aligning with company policies. Flexible scheduling including evenings and weekends is required.