Front Office Taskforce Lead - Luxury Hospitality

Hyatt Hotels Corporation; New York (NY); Sur place; USD 70 000 - 75 000; Plein temps

Résumé du poste

Hyatt Hotels Corporation in New York City is seeking an Assistant Front Office Manager to lead daily Front Office operations, guest services, and overnight activities, delivering Hyatt's luxury hospitality and personalized service.

You will coach and develop colleagues, manage guest concerns, maximize revenue opportunities, and partner with other departments to curate local experiences that connect guests with Manhattan's culture and neighborhoods.

Responsabilités

• Lead daily Front Office operations, ensuring high service standards.
• Coach, develop, and evaluate Front Office colleagues; conduct performance reviews.
• Oversee Guest Services, Bell Services, and overnight Front Office operations.

Description du poste

Hyatt Hotels Corporation in New York City is seeking an Assistant Front Office Manager to lead daily Front Office operations, guest services, and overnight activities, delivering Hyatt's luxury hospitality and personalized service.

You will coach and develop colleagues, manage guest concerns, maximize revenue opportunities, and partner with other departments to curate local experiences that connect guests with Manhattan's culture and neighborhoods.