Front Office Supervisor — Luxury Hotel with Benefits & PTO

The-Hotel-Ivy; Minneapolis (MN); On-site; USD 32,000 - 36,000; Full time

Benefits offered by this job

Health and wellness packages

Retirement plans

Travel benefits

Discounts

Job summary

Hotel Ivy in Minneapolis seeks a courteous front desk professional to support daily operations, check-ins, check-outs, and guest inquiries. You will work closely with the Front Office Manager to deliver high-quality service that aligns with our luxury standards.

The role emphasizes accurate cash handling, effective communication, and the ability to remain calm during busy periods. We offer competitive compensation, benefits, and opportunities within a Forbes-recommended hotel.

Qualifications

• One year experience in customer service in hospitality or similar industry.
• Strong communication skills with guests and staff.
• Basic math skills and proficient use of a calculator.

Responsibilities

• Assist the Front Office Manager in managing daily front desk operations.
• Greet guests warmly and check in/out efficiently.
• Handle guest requests, inquiries, and resolve issues.
• Process payments and balance house accounts.
• Maintain accurate records and communicate with team.

Skills

Customer service

Communication skills

Mathematical skills

Cash handling

Tools

Calculator

Job description

Hotel Ivy in Minneapolis seeks a courteous front desk professional to support daily operations, check-ins, check-outs, and guest inquiries. You will work closely with the Front Office Manager to deliver high-quality service that aligns with our luxury standards.

The role emphasizes accurate cash handling, effective communication, and the ability to remain calm during busy periods. We offer competitive compensation, benefits, and opportunities within a Forbes-recommended hotel.