Front Office Supervisor: Lead Guest Experience & Team

Hyatt; Miami (FL); On-site; USD 52,000 - 70,000; Full time

Job summary

Dream South Beach, part of Hyatt, seeks a Front Office Supervisor to support senior leadership and coach guest-facing teams. You will oversee guest registration, communicate hotel services, and help implement payroll and interviewing processes.

The ideal candidate demonstrates refined verbal and written communication, thrives in a fast-paced environment, and is dedicated to delivering outstanding guest experiences.

Qualifications

• Experience and a thorough understanding of Front Office operations.

Responsibilities

• Lead front desk agents responsible for guest registration and communicating hotel services.
• Coach, direct and train associates; assist with scheduling, payroll and interviewing.

Skills

Leadership

Communication

Relationship skills

Job description

Dream South Beach, part of Hyatt, seeks a Front Office Supervisor to support senior leadership and coach guest-facing teams. You will oversee guest registration, communicate hotel services, and help implement payroll and interviewing processes.

The ideal candidate demonstrates refined verbal and written communication, thrives in a fast-paced environment, and is dedicated to delivering outstanding guest experiences.